Update Payment Information

For accounts that use our automated billing and online shopping process, you may need to update your payment information from time-to-time for renewal processing. Maybe you credit card expired or a new card is required. Follow the instructions below to change and update your payment details for your automated subscription renewals.

1. Logged in as the account Owner role (there is only one per account), click on Subscriptions from the top-navigation bar (or navigate to Account > Payment Details.)
2. Click on the Payment Details button. This will launch you into a new browser tab for our e-commerce portal.
3. Click on the Edit link under Billing Information and enter in your new credit card payment details.
4. Click Update button at the bottom when you are done to commit changes.
5. You can close this browser tab and return to i GET IT.
6. On the next renewal, our system will now use the new billing information to process the automated subscription renewal.

NOTE: Once a subscription has expired, you be required to purchase as a new subscription and go through the normal online shopping process. Contact sales@myigetit.com or submit a ticket here if you have further questions.